Payment

A minimum deposit of fifty pounds per caravan per week is required. The balance is to be paid 14 days prior to your holiday dates. All cheques to be made payable to Caernarfon Bay Holiday Park. If booking within 7 days of your holiday date, payment must be made in full - cash or card only. Credit card payments will incure a charge of 1.5 %.

Cancellation Plan

The charge is ten pounds per week booked to be included with your deposit. If you have taken out our cancelletaion plan, cancellation due to circumstances such as illness or accident will be covered in most cases. Cancellation charges are calculated as follows from the date your written cancellation is received:

• 60 days or more - deposit and £10.00 cancellation plan fee
  
• 40 - 59 days - 40% and £10.00 cancellation plan fee
  
• 25 - 39 days - 50% and £10.00 cancellation plan fee
  
• 8 - 24 days - 90% and £10.00 cancellation plan fee
  
• 7 days or less - 100% £10.00 cancellation plan fee

Limitation Of Liability

We accept responsibility of those arrangements for your holiday which are within our control, but we cannot accept liability for any injury loss or damage suffered by you or any member of your party, unless one of the following applies:

1. There was a wilful default by us, our employees or agents, or;
2. Death or personal injury was caused by the negligence of Caernarfon Bay Holiday Park, our employees or agents
   

No action can be taken in respect of any complaint not bought to the attention of the Manager.

Dogs

You are welcome to bring your dog with you on holiday in selected units. There will be a fee of twenty pounds per dog, per week booked. Dogs are not to be left unattended in the caravan or bungalow at any given time. We would ask you to bring your dogs basket or bedding and do not allow your dog on the seating or bedding of your caravan/bungalow. In the interest of hygiene please ensure that your dog is cleaned up after at all times and does not cause a nuisance to other holidaymakers. Failure to do so will result in termination of your holiday.

The Park Layout

The park may be unfamiliar to you, we suggest you acquaint yourself with the park as soon as you arrive. You need to take care when walking over grassy and often undulating ground, as they may contain obstacles you need to avoid. There is street lighting on the park, this is kept to a minimum light so that it doesn't disturb children's sleep at night. Please take care when walking around the park especially at night, we recommend carrying a torch to assist you and to avoid any holiday accidents.

Your health, safety and park rules

By booking a holiday at Caernarfon Bay, you are agreeing to conform with and accept the park rules, a copy of which can be obtained from reception. Caernarfon Bay reserve the right to require you and any members of your party to leave the park where there is a breach of the park rules, no compensation will be given.

Smoking Policy

As a result of government legislation, it is now illegal to smoke within enclosed public buildings. We ask holiday makers to respect these regulations. All holiday accommodation is strictly no smoking.

Personal possessions

You and your party are responsible for the safekeeping of any personal possessions in the accommodation and on the park. You are also responsible for the safety of any electrical items that you bring with you on your holiday.

Selling alcohol

In accordance with the UK licensing laws, we can only sell alcohol to people over the age of 18 years. We may require you to show ID to prove your age.

Your holiday home

Only those people listed on the booking can occupy your accommodation and use the facilities of the park and the accommodation must not exceed the maximum capacity stated. If this legal requirement is not met, your booking will be terminated and you will be asked to leave, with no refund made.

Unacceptable behaviour

For the convenience of our guests, we reserve the right to terminate the party's holiday without compensation, where the unreasonable or criminal behaviour of the persons in the holiday party or guests of the party, might impair the enjoyment, comfort or health of other guests, our team members or staff.

Booking Procedure

Once you have chosen the type of caravan you require, please fill in the booking form. Remember to include all members of your party and your full postal address. Your caravan will become available for your occupation on the date of your arrival at 3.00pm. Any special requirements such as wheelchairs, ramps etc, must be requested at the time of booking. Should the situation arise we may need to relocate your caravan, however it will be of the same grading.

Late Arrivals

Persons expecting to arrive after 5pm must inform reception, on the date of arrival, by telephone or in writing. Failure to inform the reception of any delays may result in the accommodation being re-let and a call out charge incurred.

Singles

Sorry we do not accept bookings from all male or all female parties.

Checking Out Procedure

Checking out times is 10am.

Website/brochure accuracy

We take every care to ensure that the details on our website and in our brochure are accurate. Photographs are taken at our park and are intended for guidance only. Layout plans are for illustrative purposes only.